Bose gets customer service right!

 

BEFORE

BEFORE

AFTER

AFTER

I had bought a Bose headset for my iPhone about a year back, and thanks to my outdoor activities, the wire’s rubber coating was disintegrating fast. Unfortunately, I did not find the invoice. I put in a complaint on the Bose web site not really expecting a result. But not only did I get a call back from them, I got a replacement within 3 days!

Now they have one loyal customer for sure!

There IS a Bicycle Economy

emergentfutures:

There IS a Bicycle Economy, Two Cities Find

Portland, Oregon and New York City, two very different cities, are finding something similar about cyclists and pedestrians – they tend to spend a bit more money in local economies.

Transportation Alternatives has been promoting the ‘bicycle economy’ in New York’s East Village, finding that:

“Streets that promote bicycling and walking mean more business for local shops and restaurants,” said Paul Steely White, Executive Director of Transportation Alternatives (TA). “When it comes to the impact bike lanes have on local businesses, it’s a case of ‘if you build it, they will come.”

Full Story: TreeHugger

“Streets that promote bicycling and walking mean more business for local shops and restaurants,”

“When it comes to the impact bike lanes have on local businesses, it’s a case of ‘if you build it, they will come.”

Beautiful and Clever Flash Drives

archenland:

Empty Memory: Beautiful and Clever Flash Drives

Empty Memory from Logical Art visualizes the abstract space of electronic memory, allowing its owner to fill the voided space with their invisible data. Since flash drives have continually decreased in size while adding space, the hollow area poetically implies the “invisible technology.”

The 4G flash drive is designed as jewelry and comes in two forms: Structure, which features a geometric frame, and the Transparent style, capped with clear acrylic. The pieces are cast from stainless steel and hand finished in black, white or a rose gold.

unexpectedtech:

Researchers at the University of Illinois at Urbana-Champaign, Tufts University, and others have created fully biodegradable electronics that could allow doctors to implant medical sensors or drug delivery devices that dissolve when they’re no longer needed. The transient circuits, described in today’s issue of Science, can be programmed to disappear after a set amount of time based on the durability of their silk-protein coating.

“You want the device to serve a useful function, but after that function is completed, you want it to simply disappear by dissolution and resorption into the body,” says John Rogers, a physical chemist at the University of Illinois at Urbana-Champaign and senior author on the study. 

The authors demonstrate this possibility with a resorbable device that can heat the area of a surgical cut to prevent bacterial growth. They implanted the heat-generating circuit into rats. After three weeks, the authors examined the site of the implant and found that the device had nearly completely disappeared, leaving only remnants of the silk coating, which is eliminated more slowly than the silicon and magnesium of the circuit itself.

The work builds upon previous efforts from Tufts University’s Fiorenzo Omenetto (whose work won a 10 Emerging Technologies award in 2010) on using silk as a body-friendly mechanical support for electronics as well as a tunable coating that can be made to last days or months depending on chemical processing. By combining that technology with their own thin and flexible circuitry, Omenetto, Rogers, and the rest of their team were able to develop silicon-based electronics that completely biodegrade. Other groups are also working to develop biodegradable electronics, some with different materials that may not perform as reliably as the silicon device but might dissolve faster.

Electronic Implant Dissolves in the Body

During my visit to Germany last month, I had a great opportunity to do some mountain biking with Gerhard. He introduced me to the mountain trails in the woods behind Heidelberg, and it was an experience to remember… fortunately I had carried my Contour Roam camera and captured some of the moments.

unexpectedtech:

All Stacy Zoern wanted was a car she could safely drive on her own. Born with a genetic condition called spinal muscular atrophy, the intellectual property lawyer uses a wheelchair to get around her downtown Austin neighborhood and calls friends when she needs a ride. So when Zoern, 32, read an article in the spring of 2010 about a tiny electric car designed from the ground up to be wheelchair accessible, she called the Hungarian company that made it and tried to buy one. But the company had halted production right after it completed the prototype. “Their bank loan had fallen through,” says Zoern.

A year later Zoern had raised $2.5 million, mostly from private investors, and bought the company so she could bring the snappy one-seater to market. To get inside theKenguru (pronounced kangaroo), the driver presses a remote control, and the back hatch pops up. A short ramp descends, and the wheelchair user can roll right into the driver’s area. Drivers accelerate and turn using motorcycle-style handlebars. The 1,200-pound vehicle, which looks similar to a SmartCar, travels at a maximum speed of 25 mph and has about a 50-mile range before its lead-acid batteries need recharging. Because it’s registered as a neighborhood electric vehicle, owners don’t need a driver’s license, but can travel in regular car lanes where the speed limit is 45mph or less. Zoern just began production on the $25,000 Kenguru, which is currently sold only through dealers in Europe. She says she expects the cars to be available in the U.S. within the next year.

This Awesome Tiny Car Has A Secret: Its Driver Is In A Wheelchair

smarterplanet:

Ikea’s Augmented-Reality Catalog Might Be the Company’s Best-Made Product Yet | Gizmodo

We’ve already shared our favorite items from Ikea’s 2013 product catalog, but what we didn’t know was that as of July 31st, the catalog itself will be an interactive product of the latest augmented-reality technology.

iOS and Android users who download the Ikea catalog app, will be able to unlock video features, interactive experiences with products on the page, photo galleries and additional decorating inspiration.

Developed by the creative agency McCann, the AR app is a project that the Swedish build-it-yourself furniture empire has been working on for quite a while, since 2011 when they first expressed interset in bridging the print/digital divide. Linus Karlsson, Global Chief Creative Officer of McCann, explained to Wired that replacing the paper catalog with an entirely digital product wouldn’t make sense, “If you had a magazine that had 211 million copies in circulation, you just would’t end it. That would be crazy.”

With this added digital layer, shopping Ikea’s collection will become a little bit easier—an “X-ray” feature allows you to peer inside cabinets, for example, making a trip to the brick-and-mortar store potentially unnecessary. (Not enough of Ikea’s collection is available for purchase online to cut out a trip to the store entirely.)

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